marketplace	customer_id	review_id	product_id	product_parent	product_title	product_category	star_rating	helpful_votes	total_votes	vine	verified_purchase	review_headline	review_body	review_date
US	17747349	R2EI7QLPK4LF7U	B00U7LCE6A	106182406	CCleaner Free [Download]	Digital_Software	4	0	0	N	Y	Four Stars	So far so good	2015-08-31
US	10956619	R1W5OMFK1Q3I3O	B00HRJMOM4	162269768	ResumeMaker Professional Deluxe 18	Digital_Software	3	0	0	N	Y	Three Stars	Needs a little more work.....	2015-08-31
US	13132245	RPZWSYWRP92GI	B00P31G9PQ	831433899	Amazon Drive Desktop [PC]	Digital_Software	1	1	2	N	Y	One Star	Please cancel.	2015-08-31
US	35717248	R2WQWM04XHD9US	B00FGDEPDY	991059534	Norton Internet Security 1 User 3 Licenses	Digital_Software	5	0	0	N	Y	Works as Expected!	Works as Expected!	2015-08-31
US	17710652	R1WSPK2RA2PDEF	B00FZ0FK0U	574904556	SecureAnywhere Intermet Security Complete 5 Device	Digital_Software	4	1	2	N	Y	Great antivirus. Worthless customer support	I've had Webroot for a few years. It expired and I decided to purchase a renewal on Amazon. I went through hell trying to uninstall the expired version in order to install the new.  I called Webroot and had their representative remote into my computer at his request. He was clueless as a bad joke and consumed 29 minutes and 57 seconds of my time forever.  He initially told me it wasn't compatible with Windows 10, but I finally managed to convince him that it is indeed compatible with Windows 10 as it was working on my computer before it expired and also I showed him a review on Amazon to convince him that it works on Windows 10. Finally, he offered to connect me with a senior consultant for over 100 dollars. I declined and told him I'd fix the issue myself. This guy was less helpful than a severed limb.  After spending some time on Google, the issue is now fixed. Webroot should just get rid of their customer service and pay Google for indexing much more helpful info that their dedicated customer service can offer.  As far as the software itself. I think it scans fast, does not slow down my computer and I hope (like most other people including experts) that it's very effective in removing and preventing malware.  Years ago I did extensive research and found it to be among the best, but that was over 4 years ago. Things are fluid in the malware kingdom.  To those experiencing the same issue installing as I did - My advice - don't bother uninstalling the old version, rather launch webroot and click on  &#34;my account&#34; on the right side, then copy and past your product key in the area that says &#34;enter a new keycode&#34;, then click on Activate. This will save numerous painful hours of trying to get the thing to work.	2015-08-31
US	42392705	R11JVGRZRHTDAS	B004KPKSRQ	306022575	Pc Matic Performance Utility Suite (5 User Edition)	Digital_Software	5	4	4	N	N	Great choice in software	EXCELLENT software !!!!!  Don't need to do anything when it's set up in automatic mode. Noticed a big difference after the first scan/tests	2015-08-31
US	52845868	R2B8468OKXXYE2	B00B1TFNTW	54873662	Microsoft OneNote 2013 (1PC/1User)	Digital_Software	1	1	1	N	N	Munch, munch, munch the data	The variations created by Win10 induced this program to eat every bit of work up to that time. All of it, hundreds of hours of work. Guess who's unhappy.	2015-08-31
US	15696503	R2HGGCCZSSNUCB	B00M9GTJLY	103182180	Intuit Quicken Rental Property Manager 2015	Digital_Software	1	0	0	N	Y	Horrible! Would not upgrade previous version files and when ...	Horrible!  Would not upgrade previous version files and when I gave up on that and figured I'd just move forward it wouldn't let me log in, even after numerous creations of a new account, trying an existing account.  Very frustrating.  I returned it.	2015-08-31
US	9723928	REEE4LHSVPRV9	B00H9A60O4	608720080	Avast Free Antivirus 2015 [Download]	Digital_Software	1	0	0	N	Y	One Star	Waste of time .	2015-08-31
US	23522877	R25OMUUILFFHI9	B008XAXAC4	87969525	Apache OpenOffice 3.4.1	Digital_Software	5	0	0	N	Y	Very good suite of tools.	Work as easy as other tools that I have used.	2015-08-31
US	17022093	R2966PB8UBD5BM	B00MHZ6Z64	249773946	Norton Security	Digital_Software	5	0	0	N	Y	Five Stars	Works perfectly!	2015-08-31
US	11635690	R1OU91L2G5H6H1	B00OPCQ70Q	956532818	Corel Painter Essentials 5 For Mac And Windows	Digital_Software	1	0	2	N	Y	One Star	Will not open on my window 8. boooo	2015-08-31
US	50349059	R3M6YQVMXWGTR6	B00MHZ71G2	8655796	Norton Security with Back Up	Digital_Software	5	0	0	N	Y	Purchased this on sell, got 10 PC installment for $30.	Purchased this on sell, got 10 PC installment for $30.  I had the Norton 360, but didn't really need all of that.  Mainly the security.  The backup I am sure will be OK.  I use this and two other more malware programs to keep things safe.<br /><br />Along with this I am using &#34;Malwearbytes&#34; and &#34;Suprantivirus&#34;.  It sounds like over kill, but it really isn't.  Each one seems to be good at what it does and with today's world you just need all the protection you can get.  They don't really seem to get in the way of each other.	2015-08-31
US	450121	R2M8VZGO4BFN9J	B00O8J0W6G	7338419	Movavi Screen Capture 5 Personal Edition [Download]	Digital_Software	1	0	1	N	Y	One Star	God awful and didn't work	2015-08-31
US	2320642	R3UH0MJKIJ4VLP	B00NMPZCH6	985055699	Photoshop Elements & Premiere Elements 13	Digital_Software	3	2	3	N	Y	Three Stars	I think its complicated to use to be honest.	2015-08-31
US	16089737	R3E906WYGZVKWO	B012P5SJNC	490456974	LearnSmart for The Art of Public Speaking	Digital_Software	1	2	2	N	Y	Will not work for class	You can purchase this to gain full access to the hw material,BUT you wont be registered under your class. I spoke with McGraw Hill about this issue and tried to have them link my account to my class, but they couldn't do it! It is a waste of $25, unless you want to practice on your own for fun (like really)....You must purchase from the website directly or it will not register you to the class. But, I spoke with amazon and they were very friendly and helped me with the return, after I told them about my issue.<br /><br />Product- Waste<br /><br />Amazon Customer Service- FRICKING AMAZING!!!!	2015-08-31
US	14082044	R1Z3N8UA5YQOV2	B00V9ZPIXY	57097904	Fotor for Windows [Download]	Digital_Software	2	0	0	N	Y	Two Stars	it wont download	2015-08-31
US	18246272	R2VH10XSOR1QHF	B00LU2XHAC	962800663	Kaspersky Anti-Virus 2015 3 User, 1 Year	Digital_Software	5	0	0	N	Y	Five Stars	I have been using for two years with full protection!	2015-08-31
US	31837971	R1KCPJ8UASZESF	B0068TJOSQ	154476766	H&R Block At Home 2011 Premium & Business	Digital_Software	5	0	0	N	Y	This was a Great bargain after the price rewind from my credit card ...	This was a Great bargain after the price rewind from my credit card company rebated me most of the cost.	2015-08-31
